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FREQUENTLY ASKED QUESTIONS

HOW MUCH DO YOU CHARGE? 

Consultation: $200 for up to 2 hours in your home

Full Service Interior Design:  $85/hr

 

 

CAN I SHOP ON MY OWN?

You hired me to design and complete a vision for your home. I do prefer that you do not purchase items because the selections may not be a fit for the design, space, or budget we discussed. I am always open to considering anything that you would like to incorporate in your space, but ask that you consult me before making any purchases. 

 

WHAT ADDITIONAL COST CAN I EXPECT? 

Tax, shipping and handling and outside vendors are all additional to the design fee. 

 

HOW LONG DO PROJECTS USUALLY LAST?

Each project is different so it depends on the scope of the project and what is purchased. Occasionally there are delays caused by weather, out of stock items, vendor vacations, and other unpredictable influences that are out of my control. 

 

HOW DO I ORDER MY ITEMS? 

Once you receive a proposal, you will either accept or decline the items cosen for your project. After your approval and full payment is collected the order will be placed. No items will be ordered until I receive approval and full payment. 

 

CAN I CHANGE MY MIND AFTER THE ORDER IS PLACED?

Most often orders cannot be cancelled or refunded, but this may not always be the case. In the event that a full refund can be attained you may cancel the order and receive a refund for the cost minus any fees associated with the cancelation. Custom orders are non-refundable. 

 

WHEN ARE MY PAYMENTS DUE? 

Proposal payments are due at the time of signing the design agreement. Invoices for design time are due within 15 days and are billed monthly based on design hours worked. 

 

WHAT ABOUT BUDGET? 

We can work within your budget. Whether you are looking for a grand masterpiece or more along the lines of a Ballard Design or Pottery Barn look. It is important to have a budget in mind as it helps the project run smoothly and to ensure we meet your expectations. 

 

HOW ARE ITEMS DELIVERED? 

All items are ordered by Swoon Designs and drop shipped to your home or place of choice. Once all items have arrived, we will schedule an installation day and get ready for the BIG REVEAL! 

 

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